This Cookie Policy explains how Chick Gaming Platform ("we," "our," or "us") uses cookies and similar technologies when you visit our website and use our AI gaming performance platform. This policy should be read alongside our Privacy Policy and Terms of Service to understand how we collect, use, and protect your information.

By continuing to use our services, you consent to our use of cookies and similar technologies as described in this policy. If you do not agree with our use of cookies, you should adjust your browser settings or discontinue use of our services.

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferences and login status, making your next visit easier and the site more useful to you.

We also use similar technologies including:

• Web beacons: Small graphic images that help us analyze user behavior and measure the effectiveness of our services
• Pixels: Tiny images embedded in web pages and emails to track user interactions
• Local storage: Technology that allows websites to store data locally on your device
• Session storage: Temporary storage that exists only during your browsing session
• Device fingerprinting: Techniques to identify devices based on their unique characteristics

Essential Cookies

These cookies are necessary for our platform to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility. Without these cookies, our services cannot be provided effectively.

• User authentication and login status management
• Security tokens and fraud prevention mechanisms
• Load balancing and system stability maintenance
• Basic functionality and navigation support
• Session management and state preservation
• CSRF protection and security validation

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This data helps us improve our services, identify popular features, and optimize user experience.

• Page views, user interactions, and navigation patterns
• Performance metrics, load times, and system responsiveness
• Error tracking, debugging information, and crash reports
• Usage patterns, feature adoption, and user engagement metrics
• A/B testing data and conversion tracking
• Heat mapping and user behavior analysis

Functional Cookies

These cookies enable enhanced functionality and personalization features. They may be set by us or by third-party providers whose services we integrate into our platform.

• User preferences, settings, and customization options
• Language selection and regional preferences
• Customized gaming profiles and dashboard layouts
• AI coaching personalization and recommendation engines
• Theme selection and visual customization
• Accessibility settings and user interface adaptations

Gaming Performance Cookies

These specialized cookies are essential for our AI coaching functionality and help us provide personalized gaming performance insights and training recommendations.

• Gameplay session tracking and performance monitoring
• Cognitive assessment data and skill evaluation metrics
• Training progress tracking and achievement records
• Personalized coaching recommendations and adaptive learning paths
• Performance comparison data and benchmarking information
• Game integration settings and platform connections

Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They help us understand which marketing channels are most effective and prevent you from seeing the same ads repeatedly.

• Advertisement targeting and personalization
• Campaign effectiveness measurement and attribution
• Conversion tracking and ROI analysis
• Retargeting and remarketing campaign support
• Cross-platform advertising coordination

We work with various third-party services that may set their own cookies on your device. These services help us provide better functionality, analyze our platform performance, and deliver relevant content:

Analytics and Performance Services

We use third-party analytics services to understand how our platform is used and to improve user experience. These services may collect information about your visits, usage patterns, and interactions with our platform.

Gaming Platform Integrations

Our platform integrates with various gaming services and platforms. These integrations may use cookies to maintain connections, sync data, and provide seamless gaming experiences across different platforms.

Payment Processing Services

We use secure third-party payment processors to handle subscription payments and transactions. These services may set cookies to maintain payment session security and prevent fraud.

Customer Support and Communication Tools

We use third-party tools for customer support, live chat, and communication features. These tools may set cookies to maintain conversation history, user preferences, and support ticket information.

Content Delivery Networks (CDNs)

We use CDNs to deliver content efficiently and improve platform performance. These services may set cookies to optimize content delivery and reduce loading times.

Different types of cookies are stored for different periods based on their purpose and functionality:

Session Cookies

These cookies are temporary and are automatically deleted when you close your browser or end your session on our platform. They are essential for maintaining your login status and session data during your visit.

Persistent Cookies

These cookies remain on your device for a set period or until you manually delete them. The retention period varies depending on the cookie's purpose:

• Authentication cookies: Up to 30 days for security and convenience
• Preference cookies: Up to 1 year to remember your settings
• Analytics cookies: Up to 2 years for long-term trend analysis
• Performance tracking cookies: Up to 6 months for optimization purposes
• Gaming performance cookies: Up to 1 year for comprehensive progress tracking
• Marketing cookies: Up to 90 days for campaign effectiveness measurement

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

• View and delete existing cookies stored on your device
• Block cookies from specific websites or all websites
• Block third-party cookies while allowing first-party cookies
• Clear all cookies when you close your browser
• Set your browser to notify you when cookies are being set
• Configure different cookie settings for different websites

Platform Cookie Settings

You can manage certain cookie preferences through your Chick account settings. This includes preferences for:

• Performance tracking and analytics data collection
• Personalization features and recommendation engines
• Marketing communications and targeted advertising
• Third-party integrations and data sharing

Impact of Disabling Cookies

Please note that disabling certain cookies may significantly affect the functionality of our platform:

• You may need to log in more frequently or lose login status
• Your preferences and customization settings may not be saved
• AI coaching personalization and recommendations may be limited
• Performance tracking and progress monitoring may be affected
• Some features may not work properly or may be unavailable
• Your overall user experience may be significantly degraded

We use cookies based on different legal grounds depending on their purpose:

• Essential cookies: Necessary for the performance of our contract with you and to provide our services
• Functional cookies: Based on your consent or our legitimate interest in providing enhanced functionality
• Analytics cookies: Based on our legitimate interest in improving our services and understanding user behavior
• Marketing cookies: Based on your explicit consent, which you can withdraw at any time

Some of our third-party service providers may be located outside your country of residence. When cookies collect personal data that is transferred internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant data protection authorities
• Adequacy decisions confirming appropriate data protection levels
• Certification schemes and binding corporate rules
• Other legally recognized transfer mechanisms

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last updated" date
• Sending email notifications to registered users about significant changes
• Displaying prominent notices on our platform about policy updates
• Requesting renewed consent for new cookie uses where required by law

We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of our services after policy updates constitutes acceptance of the changes.

If you have any questions about our use of cookies, this Cookie Policy, or would like to exercise your rights regarding cookies, please contact us:

We are committed to addressing your cookie-related concerns and will respond to your inquiries promptly and professionally. Our privacy team is available to help you understand and manage your cookie preferences.